We keep data use practical and proportionate. This policy explains what ON AI collects, why we need it and the choices you have.
Who we are
ON AI is an AI automation agency based in Kenmare, Co. Kerry, Ireland. For the purposes of the General Data Protection Regulation (GDPR), ON AI is the data controller for personal data collected through this website and during enquiries about our services.
Email: [email protected]
Phone: 085 203 0639
Information we collect
Information you provide
When you submit an enquiry, book a call or contact us, we may collect your name, business name, email address, telephone number, appointment details and any information you include in your message.
Technical information
Our website may collect limited technical information including IP address, browser type, device information, pages viewed and consent choices. Non-essential analytics are used only where you have provided consent.
Project information
If you become a client, we may process business process information, account contacts, project communications and limited access details needed to deliver and support the agreed work.
How and why we use information
- To respond to enquiries and arrange appointments.
- To prepare proposals and deliver agreed automation, consulting, training and support services.
- To manage our client relationship, invoicing and legal records.
- To operate, secure and improve this website.
- To send marketing communications where you have consented or where permitted by law. You can opt out at any time.
Our legal bases may include taking steps at your request before entering a contract, performing a contract, complying with legal obligations, our legitimate interests in running and protecting the business, and consent where required.
Service providers and transfers
We use trusted providers to operate the website and deliver services. These may include Hostinger for website hosting, Fluent Forms and Fluent Booking for enquiries and appointments, Google Calendar and Google Meet for scheduling and calls, email providers, accounting platforms and Google Analytics where consent has been given.
Providers process data under their own terms and privacy safeguards. Where information is transferred outside the European Economic Area, we rely on an appropriate legal transfer mechanism such as an adequacy decision or Standard Contractual Clauses.
We do not sell your personal information.
How long we keep information
We keep personal data only for as long as needed for the purpose for which it was collected, to provide services, resolve queries and meet tax, accounting or legal obligations. Enquiries that do not become projects are reviewed periodically and deleted when no longer required.
Security
We use appropriate organisational and technical safeguards designed to protect personal information. No online system is completely secure, but access is restricted to people and providers who need it for legitimate business purposes.
Your rights
Under data protection law, you may have the right to access, correct, erase or restrict your personal data, object to certain processing, request portability and withdraw consent. You also have the right to complain to the Irish Data Protection Commission at dataprotection.ie.
To exercise a right, email [email protected]. We may need to verify your identity before completing a request.
Questions
Questions about this policy or how ON AI handles personal data can be sent to [email protected] or raised by phone on 085 203 0639.
We may update this policy when our services, providers or legal obligations change. The latest version will always appear on this page.